New Features of Microsoft Teams for Healthcare Unveiled

Microsoft Teams is one of the most powerful business collaboration tools on the market. (Is Microsoft Teams right for your business?) By incorporating Office software and enabling collaborative editing on Word, PowerPoint, and Excel files, Teams makes it easy for almost any organization to improve their efficiency. For healthcare organizations, the ability to collaborate is especially important, as physicians share their treatment plans and patient charts between departments in a multidisciplinary hospital setting.

At the 2019 Healthcare Information and Management Systems Society (HIMSS) conference, Microsoft unveiled new features for both Office 365 and Teams that could benefit healthcare providers. How do these new features affect the use of Microsoft Office 365 for healthcare providers? What can using Microsoft Teams for healthcare do to improve cross-disciplinary collaboration?

Here’s a quick explanation of some of these new “Microsoft for healthcare” features are, and how they can impact hospitals and other care facilities:

Microsoft Teams for Healthcare Features

Some of the new features of Microsoft Teams for Healthcare that were highlighted at HIMSS 2019 include:

  • Priority Notification Messages. In a healthcare facility, speed of response to an alert or message can make an enormous difference in patient outcomes. Microsoft Teams for healthcare features a priority notification system that sends out an alert and then sends reminders every two minutes until the alert gets a response. This can help prevent accidental “missed messages” for care providers who just happen to be away from their smartphone/laptop/tablet when a message is sent.

  • Message Delegation Features. Is a doctor on vacation for a week and unavailable? Message delegation features allow direct messages to be rerouted to other recipients as needed.

  • FHIR Electronic Health Record Integration. EHR systems are vital for sharing patient data in a multidisciplinary healthcare facility—ensuring that everyone knows what medications and treatment regimens each patient is undergoing. Microsoft 365 for healthcare now has an integration for FHIR-enabled EHRs to allow doctors to quickly and securely update patient information.

  • New Smart Camera Optimization. Doctors can take a picture on their smartphone and upload it through the Microsoft Teams for healthcare app. Teams can auto-crop the image to showcase only the most relevant data as needed. This helps save time and effort of image processing.

  • Creation of Schedules in Shifts. Teams has a schedule management tool that allows healthcare facilities to set up shift schedules that caregivers can review at any time from their laptop, tablet, or smartphone.

  • Custom Team Channel Templates. Healthcare facilities can create designated channels for individual team members to communicate with one another with ease. These channels can then be customized with team-specific apps and tab pins to make it easier for them to find and use frequently-needed tools.

  • Rich Mobile Message Federation. From one-to-one and group chats to easy inclusion of rich content (like files or emojis), Microsoft Teams for Healthcare makes it easy to create a uniform collaborative experience.

These updates make Teams (and by extension, Microsoft Office 365 for healthcare) an ideal collaboration and workplace tool for healthcare facilities of all sizes.

Curious about how to use Microsoft 365 for healthcare applications—or Teams? Schedule an introduction with the Protected Trust team today!

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